Frequently Asked Questions
FAQ
Do you offer free shipping?
We offer FREE SHIPPING for all orders for contiguous United States addresses. Your total shipping charges will be displayed on the Checkout page, prior to submitting your order.
Where do you ship?
At this time, PalNests ships within the United States only. Shipping is currently available for eligible non-remote U.S. addresses shown at checkout.
How long will it take to get my orders?
Orders are typically processed and dispatched within 24 hours. Delivery time varies by region, but most eligible U.S. orders arrive within 3-7 days. Severe weather, holidays, or other carrier disruptions may cause delays.
How long is the Warranty for each product?
Every Palnests product comes with a standard manufacturer's warranty covering defects in materials or workmanship under normal household use. We offer at least a one-year warranty for all products.
Can I exchange my product?
Yes! If you need a replacement due to damage or other issues, please contact us (support@palnests.com) within 30 days of receiving your order.