FAQ
Do you offer free shipping?
We offer FREE SHIPPING for all orders for contiguous United States addresses. Your total shipping charges will be displayed on the Checkout page, prior to submitting your order.
Where do you ship?
We sell all our products in the United States and Canada, Australia, Singapore, United Kingdom, and EU countries. 51 countries in total, and we are working to expand shipping to more countries in the near future!
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How long is the Warranty for each product?
Every Palnests product comes with a standard manufacturer warranty covering defects in materials or workmanship under normal household use. We offer at least one-year warranty for all products.
Can I exchange my product?
Yes! If you need a replacement due to damage or other issues, please contact us (support@palnests.com) within 30 days of receiving your order.

